Image by ginnerobot via FlickrFor those who know me best there is one teeny tiny little item that will set me off like a rocket. Bad service.
According to Dictionary.Com service is an act of helpful activity; help; aid: to do someone a service.
I was in my early twenties when I first met Wynne Lindsay. Wynne did consulting in the health care field mainly in recreation. When I met her she was well into her retirement and was extremely put out because her children wouldn’t let her buy a red sports car. She was charismatic and had the energy of a twenty year old. Wynne would have looked fabulous in any sports car.
At the time I was working in long-term care. Wynne had been brought to the place where I was working to run some workshops. There was one particular presentation she gave that had a profound and lasting effect. It was on the significant value of service.
Her example, chocolate pudding.
Through her gift of storytelling Wynne talked about a lady named Mrs. Jones who was in a personal care home. She, for obvious reasons, did want to be there but her arthritis had nearly crippled her and there was no other alternative available at the time.
The one thing that Mrs. Jones really enjoyed was chocolate.
As Wynne shared her story about she turned to the dietary staff and said, “Tomorrow when you make chocolate pudding for dessert, and I know you have made chocolate pudding a hundred times before, think about Mrs. Jones. Think about how much she is going to enjoy that chocolate pudding that you are making and think about how much that simple bowl of chocolate pudding is going to brighten her day.”
No one said a word. I never forgot the message.
There is big different between be a “servant” and being in “service”.
thInQ About It!
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